Customer care: with Kannelle, feel the Love

Our Love Office takes care of you and your video projects through training, tips and content
Accompagnement love office
Get help every time you need it

Personalized support to help you create videos that rock

From onboarding to ongoing training, the Love Office is here to listen to you. Get support from day one with training and advice for your video projects.

Even though Kannelle is very easy to use, the Love Office is here to listen to your needs. We help you get started and give you personalised advice according to your video production goals.

Our pro offer gives access to unlimited continuous training for every user! New colleagues who arrive during the course of a project will have access to all the tools and advice they need to succeed.

Workshops are organised regularly to review the app’s features or to discuss video themes, so that your entire team is comfortable making video on their own!

Our resourceful and responsive Love Office can support hundreds of users! You can be sure that you and your team will get help quickly and efficiently for each and every video project.


Training and support to help you master video creation on your own

Carry out your video projects unaided while benefiting from our help at anytime. At your disposal are our FAQ, newsletter and guides. And our Love Office can be reached whenever you need support or inspiration!

Every week, the Kannelle community receives our inspirational newsletter with newΒ  articles and videos! We also share the latest news about the solution so you’ll never run out of inspiration.

Do you have a question? You will surely find the answer on our FAQ page! Otherwise, our Love Office is ultra-reactive and can be reached by chat directly in the app, by email or by phone! You will never walk alone.

Short of ideas? Every week, the Kannelle team makes an inspirational video on video topics. We also publish comprehensive guides to help you become a business video pro!

Autonomie de crΓ©ation avec Kannelle

Would you like to try Kannelle?

Try out our solution for free for a whole week.